1. Shipping Information

Magnifiscents Candle Shop currently offers local delivery within Nassau, Bahamas.

We carefully prepare and package every order to ensure your candles arrive in excellent condition.

At this time, delivery outside Nassau is not available.

2. Order Processing

Orders are processed after successful payment confirmation.

Please allow time for order preparation and packaging before delivery.

Customers will be notified of any significant delays affecting their orders.

3. Delivery Areas

Our delivery service is currently limited to Nassau, Bahamas.

Please ensure that your delivery address and contact information are accurate when placing your order.

Orders submitted with incomplete or incorrect delivery details may experience delays.

4. Shipping Fees

Applicable delivery charges will be displayed during checkout, where available, or communicated to customers before order confirmation.

Any changes to delivery charges will be reflected in our shipping information.

5. Damaged or Incorrect Orders

We take care to package our candles securely.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs of the affected product and packaging.

We will review your request and work with you to find an appropriate resolution.

6. Returns and Exchanges

Because our products are scented candles, we encourage customers to review their selected scent and container options carefully before completing their purchase.

If you receive an incorrect or damaged product, please contact us so we can assess the situation.

Returns or exchanges for other reasons will be considered on a case-by-case basis, subject to our applicable return conditions.

7. Refunds

Approved refunds will be processed through the original payment method where possible.

Processing times may vary depending on the payment provider and financial institution.

Delivery fees may not be refundable unless required by applicable law or otherwise agreed.

8. Cancellations

If you need to cancel or modify an order, contact us as soon as possible.

Once an order has been prepared or dispatched, cancellation or modification may no longer be possible.

9. Contact Us

For shipping, returns, exchanges, or order-related questions, please contact:

Magnifiscents Candle Shop

Email: sales@magnifiscentscandle.com

Location: Nassau, Bahamas